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Neuw Denim Norway

Once we receive your return at our warehouse it usually takes up to 7-10 business days for Norway customers and&#xA0;5-7 business days for Sweden &amp; EU returns to be processed.Please note, some delays may occur during holiday or sale periods.

Once we receive your return at our warehouse it usually takes up to 7-10 business days for Norway customers and 5-7 business days for Sweden & EU returns to be processed. Please note, some delays may occur during holiday or sale periods.

When will I receive my refund/exchange?

Returns & Exchanges

What delivery options do you offer?

How do I track my order?

I didn’t receive a confirmation/shipment email

Can I cancel or change my order?

What do I do if an item is missing from my order?

Why haven’t I received my order?

Can I have my order delivered to my work address?

Do you ship internationally?

Why was my order canceled/refunded?

Order & Delivery Status

What is your returns policy?

How do I return my order?

Do I have to pay for return shipping?

My items are faulty/incorrect

Where can I find my order number?

I paid with Klarna. Can I still get a refund?

How do I package and send my return?

Can I return my order purchased from another retailer?

What payment methods do you accept?

How do I enter a promotional code?

How do I purchase a gift card for your store?

Payments & Promotions

My size is sold out, how can I make sure I don’t miss out when it comes back?

What does ‘Coming Soon’ mean?

How do I know what size to select?

How do I know which leg length option is best for me?

The item I want is sold out – will it be restocked?

Product & Sizing

Website Usage Terms & Conditions

Terms and Conditions

When will I receive my refund/exchange?Updated 2 days ago